Treatment room, patient chair, provider chair, sink area, wall art

Navigate dermatology payment types and insurance billing

At Smart Skin Dermatology, we understand that finances shouldn't stand in the way of your skincare goals. That's why we offer a variety of flexible payment options to fit your individual needs:

Medical billing & claim processing is a complex subject. It may cause frustration and financial hardships when not considered before seeking care. When you add in variable self pay pricing and clinic policies for cosmetic procedures, it can feel overwhelming. We will break down everything for you on this page. 

Table of Contents

    3 categories of how care is processed, charged, and paid at Smart Skin Dermatology:

    Medical

    Bill Insurance

    Patient Choice [at check-in]
    • Pay copay at check-in & bill 1-3 months after visit
    • Pros:
    • Might be less or even $0 out of pocket
    • Out of pocket costs go towards deductible
    • Cons
    • Cannot change after claim has been submitted
    • Might be more expensive
    • Patient bills will come months after care
    • Important
    • Pathology and Lab bills are billed separately (not by Smart Skin)
    Medical

    Self Pay

    Patient Choice [at check-in]
    • Pay at check-out
    • Pros:
    • Designed for uninsured
    • Might be less out of pocket
    • Transparent pricing - no hidden costs or suprise bills
    • Cons
    • Out of pocket costs DON'T go towards deductible
    • Might be more expensive
    • Labs must be obtained elsewhere
    • Important
    • Pathology bills are billed separately (not by Smart Skin)
    Cosmetic

    COSMETIC SELF PAY

    Procedure Based [only option]
    • Pay at checkout
    • Pros:
    • Transparent Pricing
    • Ability to seek reimbursement
    • Cons
    • Cannot be billed through insurance
    • Important
    • All cosmetic procedures are processed in this way. See ? for list.

    Insurances Accepted at Smart Skin Dermatology

    Popular in-network insurances 

    Smaller in-network insurances
    (contact insurance customer service to verify)

    • 32 Dajyee Benefits
    • All Savers Insurance (United Health One)
    • Allied Benefit Systems, Inc.
    • Allstate Health Solutions
    • Altrua
    • Americo Financial Life & Annuity Insurance Co
    • ASA
    • ASR Health Benefits
    • Atlantic Coast Life
    • Bankers Fidelity
    • Boon Chapman Benefit Administrators Inc
    • CHAMPVA - HAC
    • Claim Choice
    • Continental Benefits (200101)
    • Direct Care Admin.
    • EBMS (Employee Benefit Managemen Services Inc.)
    • First Health (HMA)
    • GEHA

    • Golden Rule Insurance Company
    • Gravie Administrative Services
    • Harvard Pilgrim Health Plan
    • Health Choice Generations Utah
    • Health Comp
    • Health Partners
    • Health West IPA
    • Kaiser Permanente
    • Las Vegas Firefighters Health & Welfare Trust
    • MBA Benefit Administrators
    • McKinstry
    • Medcost Solutions/Liberty Health Share
    • Moda Health (formerly ODS Health)
    • MultiPlan - Preferred Provider Network
    • National General Accident & Health
    • OrboGraph

    • PacificSource Health Plans
    • Pan American Life
    • Philadelphia American
    • Prairie States Enterprises, Inc
    • Prosperity Life Group
    • Railroad Medicare
    • Select (Bind)
    • Sierra Health and Life
    • Sierra Health Services
    • The Alliance
    • The Kempton Group
    • The Loomis Company
    • United American Insurance Company
    • US Health Group
    • USSA Medicare Supplemental
    • Utah Idaho Teamsters
    • Verrill Group Administrators
    • WEB TPA
    • Wise/Boulder Administration
    • WMI Mutual Insurance

    Insurance billing: How it works

    How it works graphic
    insurance card and how to read

    1) Patient provides insurance information

    You provide your insurance information to one of our team members. This will have all the information to bill you correctly.  We will do an eligibility check at or before check-in to verify your insurance is "active".

    Expert Advice:
    There are dozens of “sub-plans” under every insurance plan. We do our best to know which ones we are specifically contracted with, but insurance companies are always updating and changing them often without our knowledge. It is always worth checking with your insurance company BEFORE your visit to verify if we are an “in network or “out of network” provider.

    insurance card and how to read
    copay step of visit

    2) Patient pays "copay" at check-in

    When you check in you will likely pay a "copay". This is a partial payment made before a medical visit. Your insurance card will have a specific copay. Dermatology is usually considered a "specialty copay".

     

    Expert Advice:

    Expect to pay more than just your copay. 75% of patients will have out-of-pocket costs beyond a copay. Patients who only pay a copay are known to have "really good insurance". Unfortunately, we are not made privy to the intimate details of your chosen insurance. There is a lot of variation within a chosen plan and therefore it is ultimately the responsibility of you, as the patient, to know both the name of the health insurance company and plan that you have chosen, as well as what your coverage entails. Knowing whether you have a deductible (an amount you must pay before your insurance will participate) and knowing the amount of said deductible is your responsibility as the patient. We would love to know that for you, but it is unfortunately not feasible.

    copay step of visit
    determining CPT codes

    3) Diagnoses, visit, & treatments are translated into insurance codes

    Procedure and visit codes called CPT codes are created based on what the doctor did. These CPT codes are paired with ICD 10 codes. Together they tell a story. The doctor did [cpt] for the treatment of [ICD 10]

     

    Expert Advice:

    Screening visits, such as skin cancer screenings, do not have planned CPT codes beforehand. More findings, more procedures, and more concerns mean more CPT codes. Planned procedures like surgeries have CPT codes predetermined. Knowing this can help you anticipate what is coming.

    determining CPT codes
    Submission of medical care to insurance

    4) Codes are sent to insurance

    Codes are sent through a clearing house to your insurance. The clearing house we use is Trizetto. A medical practice must send codes before a deadline called "timely filing" to ensure a visit is processed.

     

    Expert Advice:

    Our medical billing is very efficient. Our DSO is an average of 27 days. This means that we can expect to hear back from insurance 27 days from the visit. Sometimes this can take 2-3+ months.

    Submission of medical care to insurance
    How insurance dictates price

    5) Insurance decide price

    Codes will go through a "contractual adjustment" to determine the overall price. This is set by your insurance.

    Expert Advice:

    The choice to pay our “in office, same day cash price” is yours to make at the time of your visit. Once you have chosen to have your visit billed through your insurance it is sadly out of our hands as far as pricing is concerned. Your insurance company ultimately determines the cost of your visit at that point and we cannot change it. Our role is to enter into our medical software what was done at your visit and the insurance company takes over from there.

    How insurance dictates price
    insurance benefits and claim processing

    6) Insurance decide cost to you

    The insurance company will decide how much they are going to pay to towards your visit. They base this on your insurance benefits. They will then decide how much you must pay.

    Expert Advice:

    The choice to pay our “in office, same day cash price” is yours to make at the time of your visit. Once you have chosen to have your visit billed through your insurance it is sadly out of our hands as far as pricing is concerned. Your insurance company ultimately determines the cost of your visit at that point and we cannot change it. Our role is to enter into our medical software what was done at your visit and the insurance company takes over from there.

    insurance benefits and claim processing
    final patient bill

    7) You will receive a bill from us

    The insurance company electronically transfers their decision to us on a receipt called an EOB. This tells us exactly how much to bill you.

    Expert Advice:

    We want to save you money. Our cash price is typically cheaper than the cost of having "bad" insurance. We have to bill you what your insurance dictates. Changing and lowering bills from patient to patient is insurance fraud, so what your insurance says goes.

    final patient bill

    How to read Insurance card

    Front of insurance card
    back of insurance card
    • Subscriber

      This is the name of the primary insurance holder. It's often the person whose name the insurance policy is under (e.g., the employee, parent, or spouse).

    • Subscriber ID

      This is a unique identification number assigned to the primary insurance holder. It's like your personal account number with the insurance company and is essential for claims processing.

    • Effective Date

      This date indicates when your insurance coverage began. Services received before this date may not be covered.

    • Members

      This section lists all individuals covered under the insurance plan (e.g., spouse, children). Sometimes, instead of listing all members, it may say "See member ID card" or similar.

    • Group #

      This number identifies the employer or group that sponsors the insurance plan (if applicable). It connects you to a specific plan offered through a company or organization.

    • RX Group

      If your plan includes prescription drug coverage, this number may be specific to that benefit and is used when filling prescriptions.

    • BIN/PCN:

      These are numbers used by pharmacies to process prescription claims.

      • BIN (Bank Identification Number): Directs the claim to the correct insurance company.
      • PCN (Processor Control Number): Identifies the specific plan or group for prescription benefits.
    • Individual Deductible

      This is the amount you must pay out-of-pocket for covered healthcare services before your insurance starts to pay a significant portion. This applies to each individual covered under the plan.

    • Family Deductible

      Similar to the individual deductible, but this is the total amount the entire family must pay for covered healthcare services before the insurance starts to pay a significant portion. Often, the family deductible is a multiple of the individual deductible.

    • Copays

      These are fixed amounts you pay for specific healthcare services, such as doctor's visits or prescriptions. They are typically paid at the time of service. Your card may list different copay amounts for different types of services (e.g., primary care physician, specialist, emergency room).

    • Payer ID

      This is a unique identification number assigned to each insurance company or payer. It's used electronically to route claims to the correct insurance company for processing.

    • Contact Service Numbers

      Your insurance card should list phone numbers for various services, such as:

      • Customer/Member Service: For general questions about your coverage, claims, or benefits.
      • Claims: To inquire about the status of a claim.
      • Pre-authorization: To obtain approval for certain procedures or treatments.
      • Nurse Line: For health advice or to speak with a registered nurse.

    Medical Self-Pay Pricing

    $150

    Standard Medical Visit or Follow-Up

    $100

    Accutane Follow-Up Visit

    $100

    Medical Visit With Procedure

    No more than 3 procedures in one visit
    Procedures include biopsy, cryotherapy, wart treatment, etc.
    *Separate charge will be be applied through our our pathology group, Pathology Watch

    $700*

    Excisional Surgery Removal

    $350* for each additional lesion excised at the same visit
    *Separate charge will be applied through our pathology group, Pathology Watch
    Excisions are not performed on the same day as initial visit and requires a biopsy and pathology report prior to scheduling

    $1500*

    Mohs Per Area Price

    Includes 2 stages
    $500 per each additional stage beyond first two

    Please note: A medical visit is required to determine the necessity of a procedure. Whether something is benign or requires a biopsy is a medical diagnosis. This requires an evaluation with our board certified dermatologist or one of our advanced practice providers.

    Cosmetic Consultations

    Elite

    MD Consult

    $ 100 [Does not go towards treatment]
    • Ideal for:
    • Patients wanting the best of the best
    • Complicated, advanced, or non-responsive cases
    • Patients who simply prefer a doctor
    • CO2 resurfacing, liposuction, surgical alternatives
    • Not Ideal for
    • Weight loss injections, derm clean ups, facials

    Cosmetic Consults

    What's Included:
    • 30 minute (double length) visit
    • Baseline "before" photos
    • Advanced Trueskin Age® analysis
    • Goal setting & history intake
    • Evaluation and treatment plan
    • Pricing & education
    Signature

    Nurse Consult

    $ 0 [Credit card on file required]
    • Ideal for:
    • Patients who prioritize price
    • Weight loss injections, derm clean ups, facials
    • Accessibility
    • Not Ideal for:
    • Patients who simply prefer a doctor
    • CO2 resurfacing, liposuction, surgical alternatives

    Cosmetic Self Pay Policies

    • ssd-monogram-sapphire-rgb-900px-w-72ppi

      Pay at time of service

      Payment is due at the treatment visit for most cosmetic treatments* (see below). We do not offer payment plans to pay for services already rendered. For patients wishing to pay after services, we do accept Care Credit. 

    • ssd-monogram-sapphire-rgb-900px-w-72ppi

      Treatments requiring deposit & pre-payment

      CO2 "Full" Laser, CO2 "small" Laser, Liposuction, and Profound are longer appointments that require a pre-op visit. These treatments require $500 to schedule and payment in full at your pre-op visit (typically 2 weeks before treatment). This policy ensures there is no transactions needed on treatment day when other medications and sedatives may be in your system. 

      Sculptra requires a $500 deposit to schedule to allow for product to be mixed. 

    • ssd-monogram-sapphire-rgb-900px-w-72ppi

      Refund Policy

      Smart Skin Dermatology does not offer refunds for cosmetic treatments that have been rendered. We stand by our work and setting expectations with patients prior to treatment. If your provider feels the treatment has fallen short of expectations, discounts or complimentary services may be provided to address this. This is done at the discretion of Smart Skin Dermatology. 

    • ssd-monogram-sapphire-rgb-900px-w-72ppi

      Prepaid cosmetic packages

      To receive package pricing discount, payment in full for entire package is required prior to rendering of the first service. Package pricing will not be applied retroactively for subsequent single treatments of the say procedure. 

    • ssd-monogram-sapphire-rgb-900px-w-72ppi

      Pricing changes

      Price transparency is very important to us. Pricing changes, while infrequent, do occur and are subject to change at any time. Price changes are announced in our monthly newsletter and online pricing sheets are updated. 

    • ssd-monogram-sapphire-rgb-900px-w-72ppi

      Expiration policy

      All prepaid services and packages expire one year from date of purchase, unless ale or promotion exclusions apply. Sale and promotion exclusions will have shorter redemption and expiration windows. Refunds on expired services will not be provided. Cosmetic credit equal to the purchase amount may be provided for expired services, but require a manager's approval. 

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